Privacy Policy

1. Objective

This Privacy Policy (“Policy”) defines how ORO IT SOLUTION PVT. LTD. (“we”, “our”, “us”) collects, uses, stores, protects and discloses personal information from users of our website, products, and services.

2. Scope

This Policy applies to all individuals and businesses accessing or using our online platforms, mobile applications, software services, APIs, or third-party integrations.

3. Information We Collect

  • Personal Data: Name, email, phone, company details.
  • Account Data: Username, password, preferences.
  • Technical Data: IP address, device identifiers, logs.
  • Usage Data: Feature interactions, page visits.

4. Purpose of Collection

We use collected information to:

  • Provide and maintain our services
  • Authenticate and protect user accounts
  • Improve product experience through analytics
  • Send important notices, updates, and support responses

5. Legal Basis

Where applicable, we process personal data with user consent, contractual necessity, legal compliance, and legitimate business interests.

6. Data Sharing & Disclosure

We do not sell personal data. Information may be shared with:

  • Service providers supporting platform functionality
  • Legal and regulatory authorities if required
  • Third parties with explicit user consent

7. Data Security

We deploy technical and organizational safeguards to protect data against unauthorized access, alteration, disclosure or destruction.

8. Cookies & Tracking

Cookies and similar technologies are used to analyze site usage, remember preferences, and improve service delivery. Users may customize cookie choices via browser settings.

9. Retention

Personal data is retained only as long as necessary to fulfil service, legal, and compliance needs.

10. User Rights

Users may request:

  • Access or correction of personal data
  • Deletion or restriction of processing
  • Data portability requests
  • Withdrawal of consent (where applicable)

11. Third-Party Sites

Our services may contain external links. We are not responsible for privacy practices on third-party sites.

12. Changes to Policy

We may update this Policy periodically. Updates will be posted here with revised dates.
 

13. Examination Payment & Refund Policy

All payments made by students for examination registration, application fees, or related academic services are strictly non-refundable.

Once the examination fee has been successfully paid and the transaction is completed, no refund, cancellation, or chargeback request will be entertained under any circumstances, except in cases where the payment is duplicated due to a verified technical error from our end.

Students are advised to carefully review all details before making the payment. By proceeding with the examination payment, the student agrees to this no-refund policy.

14. Grievance & Contact

For concerns about this Policy:

Email: support@oroitsolution.com
Address: ORO IT SOLUTION PVT. LTD.
Hno.202, PARVATI PURAM CHANDERSAL ROAD,KOTA RAJASTHAN-324002